Subscription terms

Last updated: September 4, 2026

This page explains how a Brewell subscription works, how it is billed, and how to change or cancel one. It applies to any purchase made on a subscription plan rather than as a one-time order, and it is the same text as our purchase options cancellation policy shown at checkout.

What you are agreeing to

Choosing a subscription plan at checkout creates a recurring order. You pick the plan, the roast, how many units arrive in each shipment, and how often shipments arrive. We then charge and ship on that schedule until you pause or cancel it.

Our plans are The Ritual (one coffee), The Full Ritual (coffee plus Settle capsules) and The Complete Stack (coffee plus Settle and Focus capsules). Subscriptions are available to customers aged 21 and over shipping to an address in the United States.

Billing

Your first payment is taken when you place the order. Every later payment is taken on the day that shipment processes, using the payment method saved on your subscription. The amount charged is the plan price shown to you at signup, including any subscriber discount, plus tax and shipping where they apply. The exact amount and the next billing date are shown at checkout and repeated in your confirmation email.

Current plan prices are $34.99 per month for The Ritual, $59.99 per month for The Full Ritual and $79.99 per month for The Complete Stack. The price per unit falls when you take two or three units in a shipment. Shipping is free above the threshold set out on our shipping page.

Delivery schedule

You choose a delivery interval of 30, 45 or 60 days at checkout. Each shipment is charged and dispatched on that interval. You can change the interval at any time from your account portal and the change takes effect from your next shipment.

Changing a subscription

Everything about a subscription can be changed from your account portal: pause it, skip the next shipment, swap the roast, add or remove a capsule product, change how many units arrive, change the interval, or update your address and payment method.

Changes apply to the next shipment that has not yet processed. A shipment that has already processed cannot be altered, but you can skip or cancel the one after it.

Cancelling

You can cancel at any time, yourself, from your account portal. Cancelling takes two steps. It does not require you to email us, call us, or give a reason. Log in, open the subscription, and select cancel.

Cancel before your next shipment processes and you will not be charged again. Once a shipment has processed we cannot recall it, so a cancellation made after that point takes effect from the following cycle. If you would rather take a break than leave, pausing holds your current price.

If you cannot reach the portal, email hello@brewell.store and we will cancel it for you. We will not treat that request as an opening to talk you out of it.

Refunds

Cancelling stops future charges. It does not by itself refund a shipment that has already been charged. Refunds are handled under our returns and refunds policy, which covers a full refund on a first shipment reported within 30 days, opened bags included.

Price changes

We will not increase the price of an active subscription without emailing you at least 30 days beforehand, so you have time to cancel first. Prices for new subscriptions may change at any time.

Failed payments

If a payment is declined we will attempt it again and email you about it. Nothing ships until the payment clears, and an unpaid shipment is never passed to a debt collector. If payment cannot be taken, the subscription stops and you are free to restart it whenever you like.

Contact

For anything to do with a subscription, cancellation included, email hello@brewell.store. A person answers, usually within four hours on weekdays.